Contact Watermaker
For tool issues, editorial corrections, privacy questions and rights-holder reports.
Watermaker is an independent project, not Instagram support. We cannot recover an Instagram account, change a post’s visibility or provide access to private material.
Report a download problem
Before writing, check the FAQ or troubleshooting guide. A fresh public post link may resolve a result that has simply expired.
- Describe what you expected and what appeared instead.
- Include the request ID shown in an error, if one is available.
- Tell us your device, operating system and browser.
- If you attach a screenshot, hide private account information and unrelated content.
Do not send Instagram passwords, two-factor codes, session cookies or full signed download addresses. A public post URL may be useful only if you have the right to share it for investigation.
Privacy requests
Use a subject such as “Privacy question” and explain the processing or information you are asking about. Avoid sending unnecessary identity documents. The Privacy Policy explains temporary tasks, optional analytics and infrastructure providers.
Copyright concerns
Use a subject such as “Copyright concern” and follow the copyright reporting checklist. Identify the public location and the work involved so the concern can be assessed. Do not assume that a public Instagram post grants permission to reuse it.